Shipping & Delivery

Once you have completed your order, we aim to despatch your package as swiftly as possible. Our shipping services are based on weight and destination and are listed in full below.

When placing an order for multiple items, be aware that this will be dispatched in one package. Therefore, if your order contains an item that is is listed as "pre-order" it will be dispatched once the pre-order item is in stock - the dispatch date will be based on the last item to arrive. If you want to avoid this, please place separate orders for your pre-order items. 

UK Orders: It should usually take 3-5 days for you to receive your items, via Royal Mail Tracked 48 service. 

International Orders: It should usually take 7-14 days for you to receive your items but please note, it can take up to 28 days depending on the country. 

UK & INTERNATIONAL ORDERS: Please be aware that due to restrictions of movement, orders processed and shipped may be subject to delay.

Please be aware some items are made to order and will take longer than estimated.

Please note: these do not include local customs fees, which apply to countries outside the UK.  

UK

Standard delivery is via Royal Mail on a First Class service. 

Standard service. £4.95

EUROPE

We offer a tracked service for all European locations.

Please be aware if your order is being shipped to the EU there may be local custom fees which are not included in the rates below.

0.201kg-0.5kg. £16.95

0.501kg and up. £17.95

OCEANIA

We offer a tracked service.

0kg–0.2kg. £15.00

0.201kg–0.5kg. £20.00

0.5kg and up. £25.00

Rest of the world

We offer a tracked service. £20.00

Duties & Taxes
 

If you are ordering outside of the EU, your order may be charged customs fees covering taxes, duties and processing when it arrives at your border. Our shipping charges do not cover these additional customs fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. If you refuse to pay the customs fees when your order arrives, the shipment will be returned and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.

amazingmauricefilm.com has no way of estimating customs timings or fees which can delay delivery due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.

We advise you to familiarise yourself with the customs charges in your country before you order.

PRE-ORDERS

Pre-order with confidence, knowing you are buying from the Official Warrior Cats Store. If you pre-order and pay in advance, you will be one of the first to receive your item as soon as it is available. Please be aware that unforeseen production complications occasionally cause changes to pre-order item availability dates.